Reverso Pumps LLC warrants its products will be free of defects in material and workmanship, under normal use and service, for one year from date of purchase. If product is determined to be repairable and is within the limited warranty period, Reverso Pumps will repair or replace parts with new and/or serviceable used parts. Limited warranty does not cover shipping costs to send the unit in for repair or labor cost incurred by third party to uninstall or reinstall the product.
A product must be returned to Reverso Pumps with prior request for a Return Material Authorization (RMA) number. The RMA number must be marked clearly on the outside of the return packaging, and with the RMA documentation inside. Any unauthorized return, i.e. one for which an RMA number has not been issued, will be returned to you at your expense.
Warranty approval is subject to the receipt and evaluation of the product by Reverso Pumps. The RMA and/or any parts shipped in advance does not guarantee warranty approval.
Warranty does not apply to any product or part of a product if it has been improperly installed, altered, neglected, or misused in a way that affects the reliability, as determined by Reverso Pumps.
Consumable parts or parts subject to normal wear and tear are not covered under this limited warranty.
Under no circumstance will Reverso’s financial liability exceed the purchase price of the product. Reverso reserves the right to modify its warranty policy at any time, at its sole discretion.