PRIVACY POLICY
PRIVACY POLICYLast Updated: 7/21/26
1. Introduction
Reverso and its affiliates subsidiaries (collectively, “Reverso,” “we,” “our,” or “us”) — respect your privacy and are committed to protecting your personal information. This Privacy Policy applies to all public-facing websites owned or operated by Reverso (collectively, the “Sites”). It explains how we collect, use, and safeguard information that users (including “you”) provide to us when interacting with our Sites. We strive to process personal data in accordance with applicable laws, including the California Consumer Privacy and Privacy Rights Acts (CCPA/CPRA), the Personal Information Protection and Electronic Documents Act (PIPEDA, Canada’s federal privacy law) and other relevant data protection frameworks.
2. Information We Collect
We collect limited personal information directly from you when you:
- Complete a contact form, providing your name and email address; or
- Communicate with us by email or other channels available on our Sites.
We do not collect sensitive personal data through our public websites.
3. Legal Basis for Processing
Our legal bases for processing personal information include:
- Legitimate interests — responding to inquiries and providing requested information.
- Consent — when you voluntarily submit personal information through our contact form.
- Legal obligations — complying with applicable regulations or requests from authorities.
4. How We Use Your Information
We use the information we collect to:
- Respond to inquiries or requests submitted through our contact form;
- Communicate about our services or solutions;
- Improve the functionality and user experience of our Sites; and
- Comply with legal and regulatory obligations.
We do not sell, lease or share your personal information with any third parties.
5. Data Retention
We retain personal information as long as necessary to fulfill the purposes for which it was collected, as otherwise described in this policy or as required by law. Contact form submissions are typically retained for up to 24 months, unless continued communication or legal obligations require otherwise.
6. Providing Data to Third Parties
We may provide limited amounts of data, including personal information, with to:
- Trusted service providers in order for them to support website hosting, email delivery, analytics, or IT security;
- Regulatory or government bodies where legally required.
All our service providers operate under confidentiality agreements and data protection standards consistent with this policy.
7. Cookies and Other Tracking Technologies
Cookies: We may use first and third-party cookies, including both session cookies and persistent cookies, on our Sites. A cookie is a small text file that is stored on a user’s computer for recordkeeping purposes. We may link the information we store in cookies to other personal information we have collected in order to provide you with a faster and more pleasant online experience. Cookies and similar online technologies allow us to collect information such as browser type, time spent on the Website, pages visited, language preferences, unique identifiers, content you view, click on, or share, screen gestures or actions, and other traffic data. We and our service providers use this information for security purposes, to power the interactive features of our Sites, to facilitate navigation, to display information more effectively, to personalize your experience, to develop and improve the performance, functionality, and design of the Sites, for advertising, and to help keep the Sites free of bugs or errors. We also gather statistical information about use of the Sites in order to continually improve its design and functionality, understand how it is used, and assist us with resolving questions regarding the Sites. Cookies further allow us to select which of our advertisements or offers are most likely to appeal to you and display them while you are on the Sites. We also use cookies in online advertising to track responses to our ads.
Pixels: We and third parties may use pixels for a variety of purposes, including to analyze the use of our website and (in conjunction with cookies) to provide content and ads that are more relevant to you. “Pixels” (also called “web beacons” or “web tags”) are tiny graphics or scripts that communicate information from your device to a server. Pixels can be embedded in online or mobile content, videos, advertisements, or emails. They allow a server to read certain types of information from your device, such as when you viewed the pixel (and thus the content in which it is embedded) and the IP address of the device on which you viewed the pixels. Pixels may involve the transmission of information on our behalf to another party in accordance with its privacy policy.
Analytics: We may use third-party analytics services, including Google Analytics, which use cookies and similar technologies to collect and analyze information about use of the Sites and report on activities and trends. These services also collect information regarding the use of other websites, apps, and online resources. You can learn about Google’s practices by going to www.google.com/policies/privacy/partners/, and exercise the opt-out provided by Google by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.
8. Children's Privacy
Our Sites are not directed to children under the age of 13, and we do not knowingly collect personal information from them. If we become aware that we have inadvertently collected such data, we will delete it promptly.
9. Data Security
We use industry-standard administrative, technical, and physical safeguards — including encrypted HTTPS connections — to protect personal data from unauthorized access, alteration, or disclosure. While we strive to ensure data security, no online transmission is completely secure.
10. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access, correct, or delete your personal information;
- Object to or restrict certain processing;
- Withdraw consent you have granted us (if applicable); and
- To exercise these rights, please contact us at sdybiec@crawfordunited.com.
11. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Effective Date” at the top will indicate the latest version.
12. Contact Us
For any questions or concerns regarding this Privacy Policy or our data handling practices, please contact:
Attn: Seth Dybiec
Corporate Controller
Cleveland, Ohio